Who we are

ICE Insurance has been transacting insurance in Africa since 1996 and our board of directors started doing insurance across the continent as far back as 1950. No company has a better understanding of Insurance market conditions, challenges and requirements than the management team in ICE.

We aim to make your purchase of insurance as smooth as possible and we carry that service through to every aspect of your insurance experience including the settlement of claims. We take service seriously and we urge you to please assist us in continuing that by reporting any poor service to info@iceafrica.com and we will deal with it immediately.

Doing business in challenging locations requires unique management skills. We are proud of the fact that we micro manage our operations which ensures that the end buyers of our insurance products receive exceptional service from the first enquiry to the settlement of claims.

ICE is committed to its relationship with Risk Managers, Authorised Brokers and their principles, international brokers and their principles, re-insurers and global program insurers and we look forward to being able to provide this service to you.


1996 - Baronscourt Holdings was formed (renamed ICE Insurance Holdings in 2015).

2001 - Baronscourt Holdings purchases 100% of the equity in Companhia Geral de Seguros de Moçambique. (A Mozambique composite insurer - at the time Mozambique was the poorest country in the world)

2003 - Group renamed Global Alliance Holdings.

2004 - Global Alliance Mozambique awarded an "A" rating by Global Credit Rating Co.

2005 - GA Angola Seguros awarded a composite insurance license.

2005 - Global Alliance Ghana awarded a property and casualty license.

2006 - Global Alliance Ghana awarded a BBB+ credit rating by Global Credit Rating Co. - GA Angola Seguros upgraded to "A" rating by Global Credit Rating Co.

2009 - Global Alliance Ghana sold to ACTIVA Group.

2011 - Global Alliance Mozambique sold to BARCLAYS/ABSA Insurance (www.ga.co.mz)

2013 - GA Angola Seguros sold to COLINA Group (www.ga.co.ao).

2015 - Holding Company renamed International Commercial and Engineering (ICE) Insurance Holdings.

2015 - ICE Seguros awarded a property and casualty insurance license in Mozambique.


Robert William Alan Lewis - Chief Executive Officer

rlewis@iceafrica.com +258 84 376 8532

Kay Wilkinson - Head Of Global Programs

kwilkinson@iceafrica.com +44 77 0201 0801

Liani Stander - Manager South Africa

lstander@iceafrica.com +27 76 178 9389

ICE Mozambique

Global Programs

Managing international risks is a key feature of our insurance solutions. Our Multinational and Global Accounts department has been structured specifically to provide local and international corporate clients with local insurance coverage.

Our multinational and global insurance programs cover a broad spectrum of risks ranging from liability, property, business interruption, marine cargo to engineering and across every industry.

Clients requesting coverage of their worldwide exposure to risk are generally provided with one of the following two solutions: multinational insurers will either deliver standalone local policies with the relevant local coverage limits or will opt for the more traditional method of using a ‘Master Policy’ for the parent company with locally admitted policies for the parent’s foreign subsidiaries or affiliates. The former solution offers harmonised and certain cover across the client’s worldwide risk portfolio.

We meet all clients’ needs and expectations by delivering a tailored solution, which is certain to match local legislative requirements and risks. Clients are assured of portfolio transparency, local regulatory and legislative compliance, and service excellence from multilingual professionals.

Our Strengths

Speed, efficiency, excellence, experience and flexibility are central to our approach, in line with our company’s servicing philosophy “Doing ordinary things extraordinarily well”.

Who we are

A London-based team, supported by our Johannesburg office and the in country Mozambique office. The team is led by Kay Wilkinson who is one of the most experienced providers of multi national covers across Africa. Kay and her team have an in-depth knowledge of each African insurance market, excellent service skills, with an outstanding record of maintaining long-term client and partner relationships.


Kay Wilkinson kwilkinson@iceafrica.com +44 203 642 5180
Gaëlle Maquignon gmaquignon@iceafrica.com +44 203 642 5172
Alastair Climie aclimie@iceafrica.com +44 203 642 5164


Ivor Michael Alan LEWIS - Non-Executive Chairman

Robert William Alan LEWIS - Chief Executive Officer


  • Acceptance of Terms

  • Welcome to ICE Insurance. The following terms of use ("Terms") govern the use of the iceafrica.com website ("Website"). Read these terms carefully before You ("You") accept these Terms by: (a) placing an order through iceafrica.com, or (b) otherwise using the Website. If You do not agree with all of these Terms, do not use this Website.

  • International Commercial & Engineering (ICE) Insurance Services Ltd. trading as ICE Insurance is the owner and operator of iceafrica.com. The Terms are entered into by and between ICE Insurance and You. Any reference herein to ICE Insurance shall be deemed to refer to ICE Insurance and/or iceafrica.com, as applicable under the circumstances. The products and seminars offered for sale or booking and other on-line resources accessible via iceafrica.com, are provided to You, subject to the Terms. Unless explicitly stated otherwise, the Terms will govern Your use of any new features that augment or enhance the Website.

  • Intellectual Property Rights

  • Copyright © 2016 - ICE Insurance. All rights not expressly granted are reserved. To obtain permissions for the commercial use of any content on this site contact Robert Lewis or e-mail info@iceafrica.com.
  • .
  • Users may download, view and print content from this site for private and non-commercial purposes only.

  • All moral rights of ICE Insurance and its employees/agents are reserved.

  • ICE Insurance cannot screen or edit all the content available from the iceafrica.com site and does not accept any liability for illegal, defamatory or obscene content. Users are encouraged to inform ICE Insurance of any content that may be offensive or illegal.

  • All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to ICE Insurance and as such are protected from infringement by local and international legislation and treaties.

  • Your Conduct

  • You agree to use iceafrica.com only for lawful purposes. You are prohibited from posting on or transmitting through iceafrica.com any Content that violates or infringes anyone's intellectual property rights (including copyrights, trademarks, trade secrets, patents, publicity rights or (to the extent protectable) confidential ideas) or that is obscene, obscene as to minors, child pornography, defamatory, racist, lewd, lascivious, filthy, excessively violent, harassing, or otherwise deemed by ICE Insurance to be harmful or objectionable, or that intentionally or unintentionally violates any applicable local, national or international law, or any regulations having the force of law.

  • Comments, Communications and Other Content

  • All comments, communications, ideas, and other content disclosed, submitted or offered to ICE Insurance on or by this Website or otherwise disclosed, submitted or offered in connection with Your use of this Website (collectively, the "Comments") shall be and remain ICE Insurance property. Such disclosure, submission or offer of any Comments shall constitute an assignment to ICE Insurance of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, ICE Insurance will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. ICE Insurance is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by You to the Website will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by You to the Website will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

  • Links

  • The Website may provide, or third parties may provide, links to other Internet sites or resources. Because ICE Insurance has no control over such sites and resources, you acknowledge and agree that ICE Insurance is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. ICE Insurance will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
  • This Website may be linked to other websites that are not under the control of and are not maintained by ICE Insurance. ICE Insurance is not responsible for the content of those sites. ICE Insurance is providing these links to You only as a convenience, and the inclusion of any link to such sites does not imply endorsement by ICE Insurance of those sites.

  • Your Account

  • If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. ICE Insurance does not sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use ICE Insurance only with involvement of a parent or guardian. ICE Insurance and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. ICE Insurance does not store any credit card information of any kind.

  • Indemnification

  • You agree to indemnify and hold ICE Insurance, and its subsidiaries, affiliates, officers, agents, co-branders, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the use of the Website.

  • Privacy

  • ICE Insurance may electronically collect, store and use the following customer information:

  • Name and Surname
  • Email Address
  • Address
  • IP Address
  • Non-personal Cookies

  • This information is used for:

  • Greeting
  • Electronic communication (only with consent)
  • Transacting
  • Statistical, non-personal browsing habits

  • ICE Insurance will not disclose any personal information with third parties.

  • Electronic Invoices

  • You hereby agree to accept your tax invoices and other tax documents in electronic form, whether it be emailed or be available for download on the website.

  • ECT Act

  • The ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT of 2002 can be downloaded from here: http://www.info.gov.za/gazette/acts/2002/a25-02.pdf

  • Returns Policy
  • ICE Insurance will not do any returns through the website, all returns may only be done through consulting with one of our employees. All enquiries can be made through info@iceafrica.com

  • Due to the nature of the products being sold ICE Insurance will not accept any returns on a product that have passed the initial date of insurance. Any orders placed by fault need to be communicated in writing to ICE Insurance within 3 days.  All other faults will be the full responsibility of the purchaser.

  • All Third Party Insurance Purchases are subject to the following terms and conditions:
  • Payment is due as soon as booking is made.
  • All prices quoted for the Policies are including VAT.
  • Cancellations or postponements received after initial date of insurance will be charged in full.
  • Disclaimer

  • Your use of this website is at your sole risk. This website is provided by ICE Insurance on an "as is" and "as available" basis. Unless otherwise explicitly stated, the content on this website is provided "as is", "with all faults", and is for commercial use only. ICE Insurance disclaims all express or implied conditions, representations, and warranties of any kind, including any implied warranty or condition of merchantability, fitness for a particular purpose, or non-infringement. ICE Insurance makes no representations, warranties, conditions or guaranties as to the quality, suitability, truth, accuracy or completeness of any of the content contained on ICE Insurance web sites. ICE Insurance may make available on ICE Insurance web sites content available for downloading that has been submitted by third-party users of ICE Insurance web sites. Any questions regarding the content should be directed to the providers of such content. In no event will ICE Insurance or its suppliers be liable for the accuracy or completeness of the content or information from ICE Insurance web sites.

  • ICE Insurance makes no warranty or condition that: (i) the website will meet your requirements, (ii) the website will be uninterrupted, timely, secure, or error- free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the website will meet your expectations, or that (v) any errors in the website software will be corrected.

  • Any material downloaded or otherwise obtained through the use of the website is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material, including any damages resulting from computer viruses.

  • No advice or information, whether oral or written, obtained by you from ICE Insurance or through or from the website will create any warranty or condition not expressly stated in the terms. ICE Insurance employees are not authorized to vary these terms.
  • >Before using this site (“the Site”), please read the Disclaimer and Terms and Conditions of Use Agreement (“Terms of Use”) contained hereunder. Please note that these Terms of Use must be read in conjunction with the Privacy Policy. By continuing to access or use the Site, you signify that you have thoroughly read and understood the terms contained in these Terms of Use, and that you agree thereto. Should you (hereinafter referred to as “the user”) not agree to the terms contained herein do not proceed to access or use this Site.
  • For the purposes of these Terms of Use the following words have the ascribed definitions:
  • “affiliates” means all legal entities that ICE Insurance controls directly or indirectly, that controls ICE Insurance directly or indirectly or that is under common control with ICE Insurance;
  • “Content” means text, written work, software, database, format, graphic, image, trademark, logo, invention, photo, video clip, podcast, listing or any other information or material which appears on or forms part of the Site;
  • “Intellectual Property Rights” means (i) copyright, patents, database rights and rights in trademarks, designs, know-how and registered or non-registered confidential information; (ii) applications for registration and the right to apply for registration for any of these rights; and (iii) all other intellectual property rights and equivalent or similar forms of protection existing anywhere in the world.
  • The Site and all the Content and functionality contained within it is not directed to or intended for use by any person resident or located in any country where the distribution of such Content or functionality is contrary to the laws, rules or regulations of such country. The same applies to any person resident or located in any country where such distribution is prohibited without obtaining the necessary licenses or authorisations and such licenses or authorisations have not been obtained. If any such local access restriction applies to the user, the user is not authorised to access the Site or use any of the Content on it.
  • ICE does not intend to provide legal or tax advice through any the Site.
  • ICE and its affiliates do not warrant that the Site or any other websites that may be linked to through the Site, will be uninterrupted, error free, free of viruses, defects or harmful components, compatible with the user’s computer equipment or fit for any purpose.
  • >Any and all information contained on, or which may be transmitted through, the Site is not to be regarded as a recommendation and does not purport to give any advice whatsoever and should not be construed as such.
  • ICE, together with anybody related thereto, makes no representations and/or warranties, express or implied, in respect of the services provided on the Site. To the fullest extent permissible by applicable law, ICE hereby disclaims all warranties of any kind, either express or implied, including any warranties concerning the availability, accuracy, usefulness, merchantability or fitness for a particular purpose, with respect to the content, information, data, services, products provided through or in connection with the site, uninterrupted access, the site is free of viruses or the like.
  • In the event that the user subscribes to any mailing services or communicates with ICE through the Site or by way of email the user may have to provide their email address. By providing their email address the user consents to ICE retaining the user’s contact details and expressly consents to receiving communications from ICE which shall include, but not be limited to, requesting clarifications or additional comments; sending ICE publications; sending information about ICE events; asking for the users participation in surveys or polls; sending information about services and solutions or other marketing information of ICE.
  • In addition the user agrees that all agreements, notices, disclosures and other communications sent by ICE satisfies any legal requirements, including but not limited to the requirement that such communications should be “in writing”.
  • ICE takes appropriate technical and organisational measures against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. However, although ICE takes appropriate measures to protect the security of the information communicated through the site, the Internet is an open network that is not secure and there is an inherent risk that any transmission via the Internet may be intercepted, modified, misdirected, or not be delivered to the intended recipient. In addition, there is also an inherent risk that information stored on a computer connected to the Internet may be accessed without authorisation.
  • As such ICE cannot and does not guarantee that information displayed on the Site has not been modified by others without authorisation or that information communicated by the user to ICE will be received or that it will not be altered before or after its transmission.
  • ICE and its affiliates shall not responsible for security breaches occurring on the site which may result due to the lack of adequate virus protection software or spyware that the user may inadvertently have installed on his / her device.
  • Any person that delivers or attempts to deliver any damaging code to this Site or attempts to gain unauthorized access to any page on this website shall be prosecuted and civil damages shall be claimed in the event that ICE suffers any damage or loss.
  • >The user agrees and warrants that his/her log-in name and password shall:
  • be used for personal use only; and
  • not be disclosed to any third party.
  • The user hereby grants and consents to ICE taking all reasonable steps to ensure the integrity and security of the Site and back-office applications.
  • ICE expressly reserves the right, in its sole and absolute discretion, to remove, alter, modify, supplement and/or restrict access to the services, content, information, software, or file(s) appearing on or transmitted through this Site.
  • The user hereby ratifies, guarantees and agrees to be personally liable for any and all obligations entered into or assumed by others who use the information, content or services through his/her user account.
  • ICE and its affiliates shall not be liable, and the user hereby waives any claim, for the remission and/or refund of any payment due to the site not being operational for any period of time.
  • ICE reserves its right to change, modify, add or remove from portions or the whole of these Terms of Use from time to time. Changes to these Terms of Use will become effective upon such changes being posted to the Site.
  • It is the user’s obligation to periodically check these Terms of Use on the Site for changes or updates. The user’s continued use of this Site following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these Terms of Use, including such changes or updates.
  • The user agrees to indemnify defend and hold harmless ICE, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries and affiliates (“the Indemnitees”) from and against any and all claim, loss, damages (including but not limited to direct, incidental, special, consequential, indirect or punitive) expense, or demand or liability, including attorneys' fees and costs, incurred by the Indemnitees arising out of (i) any claim by a third party relating to the posting, distribution, modification or alteration by the user of any content, or (ii) the user’s use of the Site in breach of these Terms of Use or in breach of any applicable law or (iii) any breach of these Terms of Use.
  • The user agrees to cooperate with the Indemnitees as reasonably required in the defense of any such claims. The Indemnitees reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user, and the user shall not in any event settle any such claim or matter without the written consent of ICE.

    ICE, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries and affiliates assume no responsibility, and shall not be liable for, any damages or loss (especially loss of data, alteration of data, or downtime) to, or viruses that may infect the user’s computer, telecommunication equipment, software or other property caused by or arising from the user’s access to, use of, or browsing this Site or the user’s downloading of any materials, from this Site.

    If the user is accessing this Site from outside the United Kingdom the user is responsible for ensuring that his/her use of the Site is in accordance with the laws of the country of his/her residence or the jurisdiction from which he/she is accessing the Site. ICE, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries and affiliates disclaims and excludes all liability howsoever arising and of whatsoever nature to the user in the event that the user’s use of the Site is contrary to the laws of the country of the user’s residence or from which the user is accessing the Site.

    In no event including, but not limited to, negligence, breach of contract or otherwise and regardless of whether the damage was foreseeable or not will ICE, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries and affiliates be liable for any direct, indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption), liability or costs arising out of the use, inability to use, or the results of use of this Site, any error or inaccuracies in any information or material within or relating to the Site, any representations or statements made on the Site, any reliance upon or use of any information or material on the Site, any websites linked to this Site, or the materials, information or services contained at any or all such websites.


    Other than personally identifiable information, which is subject to the Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or any other communication the user transmits or posts to this Site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary.

    ICE and its affiliates may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes.

    ICE and its affiliates shall have no obligation to use, return, review, or respond to any User Communications. ICE and its affiliates will have no liability related to the content of any such User Communications. ICE retains the right to remove any or all User Communications that includes any material it deems inappropriate or unacceptable.


    The user is prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violate any law. In addition to any remedies that ICE and its affiliates may have at law, and without prejudice to same, if ICE reasonably determines that the user has violated or is likely to violate the foregoing prohibitions, ICE may take any action it reasonably deems necessary to cure or prevent the violation, including without limitation, the immediate removal from this Site of the related materials.

    ICE reserves the right to deny the user access to the Site at any time, in particular if the user breaches the above provision.


    Intellectual Property Rights in and to, inter alia, the Contents contained on the Site are the sole and exclusive property of ICE or any other third party as directed by ICE. The user does not acquire, by virtue of his/her use of the Site, any rights, title or interest in any of the Intellectual Property Rights in the Content or the Site.

    It is recorded that the trademarks, trade names, logos and the like used on this Site are registered or unregistered trademarks, trade names or logos of ICE, unless specifically indicated as belonging to a third party. The user acknowledges that all right, title and interest to the trademarks, trade names, logos and the like will vest in ICE and nothing contained on this Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or other right to use any trademarks, trade names, logos and the like displayed on this Site without ICE’s prior written approval.

    The user is granted permission to display, copy, distribute and download the Content on the Site for personal, non-commercial use only, provided the user: (i) keeps intact all copyright and other proprietary notices; (ii) makes no modifications to the Content on the Site; (iii) does not use the Content on the Site in a manner that suggests an association with any products, services, or brands; and (iv) does not download the Content to a database that can be used to avoid future downloads from the Site. The user must not modify, copy, transmit, distribute, display, reproduce, publish, perform, license, frame, create derivative works from, transfer or use in any other way for commercial or public purposes in whole or in part any Content obtained from the Site without the prior written permission of the owner of the relevant Intellectual Property Rights (whether that be ICE or another third party).

    The copyright in some Content available on the Site may belong to third parties (“Third Party Content”). It is the user’s responsibility to check copyright notices on or in respect of individual Third Party Content.

    Except as specified in these Terms of Use, the user is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.


    Terms of Use shall be governed by and construed in accordance with the laws of England and Wales.

    ICE and the user consents irrevocably to the exclusive jurisdiction of the competent courts of England and Wales in the event of any dispute.


    These Terms of Use shall commence when the user accepts such terms and conditions and continues indefinitely until terminated by ICE.

    The user may not assign, transfer or otherwise deal in any way with these Terms of Use or any of its rights, obligations or liabilities under these Terms of Use, without prior written consent of ICE.

    ICE's rights under these Terms of Use may be exercised as often as necessary. They are cumulative and not exclusive of rights or remedies provided by law, rules and regulations. They may be waived only in writing and specifically. Delay in the exercise or non-exercise of any such right is not a waiver of that right. An express or implied waiver of any of the provisions or of any breach of or default in performing any of the provisions of these Terms of Use will not constitute a continuing waiver and that waiver will not prevent the waiving party from subsequently enforcing any of the provisions of these Terms of Use not waived or from acting on any subsequent breach of or default by the other party under any of the provisions of these Terms of Use.


    Any notice or other communication given under or in connection with these Terms of Use will be in English. All other documents provided under or in connection with these Terms of Use will be in English. A document in another language must be accompanied by a certified English translation. In such a situation the English translation will prevail, unless the document is a statutory or other official document.

    If any provision of these Terms of Use is held invalid or unenforceable for any reason, that provision is fully severable from the remaining provisions of these Terms of Use and the remaining provisions are nevertheless valid and enforceable as if those of the provisions held invalid or unenforceable were not part of this Term of Use.

    In addition, if a provision of these Terms of Use is or becomes illegal, invalid or unenforceable in any country, that will not affect the legality, validity or enforceability in that country of any other provision or in other jurisdictions of that or any other provisions of these Terms of Use.

    These Terms of Use constitutes the entire agreement between ICE and its affiliates, and the user with regard to the use of the Content and this Site.


    + 258 21 48 6612
    141A Rua José Craveirinha, Maputo

    South Africa

    +27 21 829 9800
    23rd Floor, Atterbury House, 9 Riebeek Street, Cape Town

    +27 11 706 4331
    La Rocca Office Park, Block B2, 321 Main Road, Bryanston, Johannesburg

    United Kingdom

    +44 203 642 5160
    9-10 Philpot Lane, London EC3M 8AA, UK
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